What does Landmark Global "Shipment held for payment" mean?
Landmark is holding the shipment until duties or taxes on it are paid.
What it means
This is Landmark status code 90. For shipments into Canada their tracking page shows an alert with a Pay Now button leading to the Cheddr payment portal.
Pay through the tracking page's own button rather than any link that arrives by text or email.
Should I worry?
Yes. It is stopped until the money is settled.
What you can do now
- Open the Landmark tracking page and look for the payment alert.
- Pay through the portal it links to, not a link sent to you.
Check your own shipment
This page explains the wording. For your specific package, go to Landmark Global tracking, or paste the status into the decoder.
Related statuses
Checked against Landmark Global's own published page — but not reviewed by a person
Customs Payments (Canada): For customers tracking shipments into Canada, if there are unpaid duties and/or taxes on the shipment, the tracking page will display an alert. Clicking "Pay Now" will bring the user to the Cheddr payment portal
- https://mercurydocs.landmarkglobal.com/docs/tracking-overview
- Last verified 2026-08-30 by Claude (automated pass against carrier-published pages); authorised by the owner