What does Passport Global "Address issue" mean?
The delivery address needs correcting before the package can move.
What it means
Passport groups this with 'Awaiting recipient action': the carrier needs corrected address information or delivery instructions from you.
Should I worry?
Yes. It is paused pending a correction, and international corrections are slow.
What you can do now
- Check your email for the carrier's request.
- Contact the local carrier directly with the corrected address.
Check your own shipment
This page explains the wording. For your specific package, go to Passport Global tracking, or paste the status into the decoder.
Related statuses
Checked against Passport Global's own published page — but not reviewed by a person
"Address issue" or "Awaiting recipient action" — The carrier needs corrected address information or delivery instructions from you. Check your email or contact the local carrier directly.
- https://help.passportglobal.com/hc/en-us/articles/46497186070163-Where-is-my-package
- Last verified 2026-08-30 by Claude (automated pass against carrier-published pages); authorised by the owner