What does Passport Global "Return to sender initiated" mean?
The package is heading back to the merchant.
What it means
Passport states this happens after failed delivery attempts or by request. Either way the delivery phase is over.
Should I worry?
Yes. It is not arriving on this shipment.
What you can do now
- Contact the merchant about a refund or a reship.
- Fix whatever caused it, usually the address, before anything is sent again.
Check your own shipment
This page explains the wording. For your specific package, go to Passport Global tracking, or paste the status into the decoder.
Checked against Passport Global's own published page — but not reviewed by a person
"Return to sender initiated" — Your package is heading back to the merchant after failed delivery attempts or by request.
- https://help.passportglobal.com/hc/en-us/articles/46497186070163-Where-is-my-package
- Last verified 2026-08-30 by Claude (automated pass against carrier-published pages); authorised by the owner