DHL Express tracking statuses

The 25 DHL Express statuses we recognise, grouped by where they sit in a shipment's journey. Paste any of them into the decoder to see what we hold on it.

Accepted

Shipment Picked Up In transit

Attempted delivery

Delivery Attempt Could Not be Completed Needs you to act
Delivery attempted but no response at Consignee address Needs you to act

Customs

Clearance Processing Complete Customs
Customs clearance status updated Customs
On Hold Awaiting for Payment of Shipment Related Fees Needs you to act
Processed For Clearance Customs
Broker Has Been Notified to Arrange Clearance Customs
Payment is Received and Recorded for Shipment Related Fees Customs
Shipment will be Cleared and Delivered by Broker Customs

Delivered

Delivered Delivered

Exception

Further Consignee Information Needed Needs you to act
Shipment is On Hold Exception

Info

Supplementary Information has been Received and Merged with Applicable Shipment Data Information

Out for delivery

Scheduled for Delivery In transit
Shipment is Out with Courier for Delivery In transit

Pickup

Awaiting Collection by Consignee Needs you to act

Pre shipment

Shipment Information Received Information

Return

Returned to Shipper Being returned

Transit

Arrived at Delivery Facility In transit
Arrived At Sort Facility In transit
Departed Facility In transit
Scheduled to Depart on the Next Planned Movement In transit
Delivery has been Arranged through a Third-Party Service. Delivery Details are not Expected Information
Transfer Through In transit