What does DHL Express "Delivery Attempt Could Not be Completed" mean?
A courier tried to deliver and the delivery was not successful.
What it means
DHL's own description stops there — they do not publish how many attempts are made, so do not count on another one happening automatically.
Should I worry?
Yes. DHL's own instruction is to contact them rather than wait for a further attempt.
What you can do now
- Contact your local DHL customer service with the waybill number.
- Ask them directly whether another attempt is scheduled or whether you need to arrange collection.
Check your own shipment
This page explains the wording. For your specific package, go to DHL Express tracking , or paste the status into the decoder.
Related statuses
Checked against DHL Express's own published page — but not reviewed by a person
Delivery Attempt Could Not be Completed — The delivery was not successful.
- https://www.dhl.com/discover/en-my/ship-with-dhl/track/tracking-status
- Last verified 2026-08-30 by Claude (automated pass against carrier-published pages); authorised by the owner